The Mall Water Challenge: Why Blowdown Matters

Shopping malls are among the largest commercial water consumers, with cooling towers accounting for the majority of usage. A typical regional mall can consume 5-10 million gallons annually for cooling alone—and most of that water ends up as blowdown discharged to the sewer [4].

50-70%

Blowdown reduction achievable [2]

5-10M

Annual gallons per mall [4]

10,000 µS

Achievable conductivity [8]

Blowdown is the wastewater discharged from a cooling tower to control the concentration of dissolved solids [1]. By increasing cycles of concentration (CoC)—a measure of how much water is recycled before being disposed of—the need for blowdown can be drastically reduced. A higher CoC means that each drop of water is used more efficiently before it is replaced by fresh water [1].

The financial impact is substantial: for example, raising CoC from 5 to 10 in a 500,000 sq ft office building saved approximately $6,000 annually in water and sewer costs [8]. For a regional mall, savings can reach $50,000+ per year.

Cooling Tower Blowdown Reduction Guide for Malls 

The Scale Barrier

The primary obstacle to higher cycles is scale formation. As dissolved solids concentrate, calcium and magnesium precipitate onto heat transfer surfaces—reducing efficiency and eventually causing equipment failure. Without effective scale prevention, malls are forced to blow down water prematurely.

Cycles of Concentration: The Math of Water Savings

Cycles of concentration is the ratio of dissolved minerals in the recirculating water compared to the dissolved minerals in the fresh water make-up [4]. When water evaporates, only pure H₂O is driven off, leaving dissolved solids behind. Higher CoC means less blowdown and less makeup water.

The Blowdown Equation

Blowdown % = (1 / CoC) × 100

For example, raising CoC from 2 (50% blowdown) to 4 (25% blowdown) will reduce total water consumption by 25% [1].

CyclesBlowdown %Water Savings vs. Baseline
3 33%
5 20% 13% reduction
8 12.5% 20.5% reduction
10 10% 23% reduction
15 6.7% 26.3% reduction
Conductivity as a Proxy

Conductivity (measured in microsiemens per centimeter, µS/cm) directly correlates with dissolved solids. For most municipal water supplies:

  • Typical makeup: 300-600 µS/cm
  • Standard operation: 1,500-3,000 µS/cm (3-6 cycles)
  • Optimized operation: 5,000-8,000 µS/cm (8-15 cycles)
  • Advanced treatment: 10,000+ µS/cm (15+ cycles) [8]

A commercial center achieved 15 cycles of concentration (approx 7,500-9,000 µS/cm) through optimized chemical treatment and controls [8].

The savings effected by a recirculating system compared to a once-through system are maximized at about four to six cycles with traditional chemical treatment. At high cycles (e.g., eight to 10), the additional water savings generally are not commensurate with the increased difficulty of effective chemical treatment [1]. Chemical-free technologies break this barrier.

The Three R's of Cooling Water Conservation

The USGBC promotes a holistic approach to cooling water management: Reduce, Replace, Reuse [1].

1. Reduce

Lower consumption through efficient practices:

  • Minimize blowdown by increasing cycles
  • Fix leaks and overflows promptly
  • Install wireless monitoring systems [1]

2. Replace

Utilize alternative water sources:

  • Reclaimed municipal water
  • Stormwater harvesting
  • Groundwater under property [2]

3. Reuse

Reuse wastewater from other processes:

  • RO concentrate
  • Deionization discharge
  • Condensate from air handlers [4]

Implementing these strategies not only contributes to environmental conservation but also provides significant cost savings. In some cases, the return on investment can be realized in under three years [1].

Vulcan S500 long pipe low

Critical Distinction: How to Achieve 10,000 µS/cm

Multiple approaches can increase cycles of concentration—but they are not equal. Understanding the difference between chemical management and physical scale prevention is essential for sustainable blowdown reduction.

Chemical & Alternative Approaches
Acid Treatment

Sulfuric or ascorbic acid can improve efficiency by controlling scale buildup [4]. Requires careful management for safety and corrosion prevention.

Ozonation / Ionization

Alternative treatment options that can reduce water and chemical usage [4].

Electrochemical Reactors

Side-stream electrolytic treatment that removes scale and reduces blowdown up to 80% [3]. Requires electricity, periodic cleaning, and generates waste stream.

Solid Concentrate Chemicals

A commercial center increased cycles from 5 to 10 using solid chemicals [5]. Still requires chemical purchasing, handling, and discharge.

Side-Stream Softening

Continuously removes solids from makeup water [4]. Effective but capital-intensive with ongoing maintenance.

Vulcan Physical Impulse Technology
  • No chemicals, no acid, no salt - Zero consumables
  • No side-stream equipment - Installs externally on main pipe
  • Zero electricity for treatment - Minimal power for impulse generation
  • No waste stream - No blowdown disposal concerns
  • Zero maintenance - No cleaning, no moving parts
  • Preserves healthy minerals - Does not remove calcium/magnesium, just prevents bonding

How It Works:

Vulcan's impulse bands wrap around the pipe, radiating treatment 9-16 feet in both directions. The impulses break the sticky structure of scale crystals into smooth rod-shaped mono-crystals that cannot bond to surfaces [2].

The Bottom Line for Malls

All approaches can increase cycles. Only Vulcan does so with zero ongoing costs, zero chemical handling, zero maintenance, and zero discharge concerns—critical for retail properties with lean facility staff.

Real Proof: Westfield Century City Mall, Los Angeles

MALL CASE STUDY

Facility: Westfield Century City Mall

Location: Los Angeles, California

Challenge: Reduce reliance on potable water in cooling system

The Situation

When Westfield Century City Mall was undergoing a redesign, planners saw an opportunity to change the way the property handled its water needs. The aim was to reduce reliance on potable water in its cooling system, and instead make use of the groundwater located under the property [2].

The Results
  • 12.6 million gallons water saved in 2020 alone [2]
  • LABBC Innovation 2020 Award recognition
  • Reduced potable water demand through groundwater use
  • Achieved sustainably-minded company recognition [2]

The Vulcan Connection

Westfield achieved impressive savings through water source replacement—using groundwater instead of potable supply.

Imagine combining source replacement with Vulcan scale prevention:

alternative water softener descale eco
  • Groundwater (typically harder) treated by Vulcan to prevent scale
  • Even higher cycles of concentration achievable
  • No chemical treatment needed for hard water
  • Blowdown further reduced

Real Proof: Del Mar Gateway / Unire Real Estate Group

COMMERCIAL CASE STUDY

Facility: Del Mar Gateway

Location: California

Application: Cooling tower system

The Challenge

Due to the forward-looking leadership team at Unire Real Estate Group, they sought to reduce cooling tower waste while providing high quality protection for newly installed chillers [2].

The Results
  • 70% reduction in cooling tower waste [2]
  • High quality protection for new chillers
  • Achieved through alternative water source utilization

The Vulcan Advantage

70% blowdown reduction is impressive—but Vulcan can push it further:

alternative water softener descale eco
  • Achieve 10,000+ µS/cm conductivity without scaling
  • Eliminate chemical treatment entirely
  • Protect new chiller investment permanently
  • Reduce waste by 90%+ in optimal conditions

Real Proof: Large Commercial Center (5 Cooling Towers)

COMMERCIAL CASE STUDY

Facility: Large commercial center

Location: United States

System: Five cooling towers and chillers, 1,000 tons each

The Challenge

A very large commercial center had been using liquid water treatment products for many years with acceptable results. However, management became increasingly focused on environmental issues and sought to improve sustainability metrics [5].

The Results
  • Cycles increased from 5 to 10 [5]
  • Significant water savings achieved
  • Reduced chemical usage
  • PLC controllers installed for automatic corrosion measurement

Critical Distinction

This case used blended solid concentrate chemicals [5].

While effective, the facility still requires:

  • Ongoing chemical purchases
  • Chemical storage and handling
  • Discharge compliance monitoring
  • PLC maintenance

Vulcan achieves the same cycles with zero chemicals.

Real Proof: Office Complex Achieves 15 Cycles

CHEMTEX CASE STUDY

Facility: Two high-rise office buildings (500,000 sq ft each)

Location: Southeastern United States

Baseline: 8 cycles of concentration

The Analysis

Using computer simulation, Chemtex calculated that 15 cycles could safely be run based on local water quality [8].

The Results
  • 15 cycles of concentration achieved [8]
  • Blowdown reduced by 27,857 gallons per month
  • $6,000 annual savings
  • Savings paid for significant portion of chemical treatment

The Vulcan Difference

This case demonstrates that 15 cycles is achievable—but it required:

  • Fluorescent traced inhibitor chemicals
  • Little Dipper probe and controller
  • Ongoing chemical purchases

Vulcan delivers the same 15 cycles with zero chemicals.

Alternative Water Sources for Mall Cooling Towers

Condensate Recovery

Condensed water collected from air handlers is a good source of high-quality makeup water because it's relatively pure and requires little additional treatment [4].

Simple, cost-effective

Rainwater Harvesting

Stormwater can serve as a viable replacement for potable water in cooling systems [1].

Intermittent but valuable source

Groundwater

As demonstrated at Westfield Century City, groundwater beneath the property can supplement cooling tower makeup [2].

Often harder water—requires scale prevention

RO Concentrate

Reverse osmosis concentrate (waste stream) can be reused as makeup water in cooling systems [1].

Deionization Discharge

DI system wastewater can be reused in cooling towers [1].

Reclaimed Water

Many municipalities offer reclaimed water that can be used in cooling systems [1].

Vulcan Enables Alternative Sources

Alternative water sources often have higher hardness or variability. Vulcan's physical impulse technology prevents scale regardless of water chemistry—making these sources viable without chemical treatment.

Mall Cooling Tower Blowdown Reduction Checklist

  • Audit current water use: Measure makeup and blowdown volumes, current cycles
  • Test water chemistry: Hardness, alkalinity, conductivity, pH
  • Identify alternative sources: Groundwater, condensate, rainwater potential
  • Install advanced controls: Conductivity controllers to automate blowdown [4]
  • Implement scale prevention: Vulcan on main cooling tower makeup line
  • Increase setpoints gradually: Methodically raise conductivity to 8,000-10,000 µS/cm
  • Monitor heat transfer: Verify chiller efficiency maintained
  • Document savings: Track water, sewer, and chemical cost reductions

ROI Calculator: 500,000 sq ft Regional Mall

Annual Savings from Blowdown Reduction
Baseline Assumptions (8 cycles, 3,000 µS/cm)
Annual makeup water 5,000,000 gallons
Blowdown volume (25%) 1,250,000 gallons
Annual water + sewer cost @ $15/kgal $75,000
With Vulcan (15 cycles, 9,000+ µS/cm)
Blowdown volume (6.7%) 335,000 gallons
Blowdown reduction 915,000 gallons
Annual water + sewer savings $13,725
Chemical treatment elimination $5,000 - $10,000
Maintenance labor reduction $2,500 - $5,000
Total Annual Savings $21,225 - $28,725
The Hidden Cost: Chemical Compliance

Chemical treatment programs require storage, handling, safety training, and discharge permits—costs that don't appear on the chemical invoice. Vulcan eliminates these entirely.

Get Exact Pricing for Your Mall

For precise pricing tailored to your cooling tower specifications:

Account registration takes less than 2 minutes.

Recommended Vulcan Models for Mall Cooling Towers

Different mall sizes require different models. Create an account for detailed specifications and pricing.

SMALL MALL / STRIP CENTER

Vulcan S100 / S150

Up to 500 tons cooling load


Individual cooling towers

Small food courts / anchor stores

Standalone retail

✓ 9-16 foot treatment zone each direction

REGIONAL MALL

Vulcan S250 / S350

500-2,000 tons / multiple towers


Central plant cooling

Multiple tower systems

District cooling loops

✓ Zero maintenance, zero consumables

SUPER-REGIONAL / DESTINATION MALL

Vulcan X-PRO Series

2,000+ tons / campus-style


Multiple building complexes

Mixed-use developments

Large central utility plants

✓ Permanent scale prevention

References

  1. USGBC. (2024). The three R's of cooling water conservation: Reduce, replace, reuse.
  2. Capture H2O. (2024). Case Studies: Westfield Century City Mall, Del Mar Gateway, Westpak.
  3. Ecomax Solutions. (2024). ECOMax-CT Electrolytic Cooling Tower Water Treatment.
  4. Los Angeles Department of Water and Power. (2023). Cooling Towers: Saving Water Saves Money.
  5. AP Tech Group. Large Commercial Center Case Study.
  6. Chemtex. (2019). Case Study: Office Complex Achieves 15 Cycles of Concentration.
  7. Building Design+Construction. (2010). Water Performance Action Plan.
  8. Control Global. (2018). Optimization of cooling towers.

Questions for Your Mall Cooling Tower Assessment
  • What is our current cycles of concentration?
  • What is our current blowdown volume (gallons/month)?
  • Do we have access to alternative water sources (groundwater, condensate)?
  • What is our annual spend on cooling tower chemicals?
  • Have we experienced scaling-related chiller efficiency loss?
  • Are we tracking conductivity in real-time?
  • What would 10,000 µS/cm operation save us annually?

Vulcan provides the answers—and the solution.

Achieve 10,000 µS/cm in Your Mall

Join leading retail properties in reducing blowdown by 70%+ while eliminating chemical treatment.

About the Author

Waslix (Vulcan Mineral Descaler) provides non-chemical, maintenance-free scale prevention for commercial properties worldwide. Our physical impulse technology enables malls to achieve 10,000+ µS/cm conductivity, reduce blowdown by 70%+, and eliminate chemical treatment costs—proven in thousands of installations globally. Create an account for detailed model specifications and pricing.