Hotel Overview

The Sheraton Saigon Grand Opera Hotel is a 5-star luxury hotel in the heart of Ho Chi Minh City, Vietnam.

485

Rooms & Suites

2,200+

Sq Meters Meeting Space

2

Vulcan X-Pro 1 Units

Location: Ho Chi Minh City, Vietnam

Amenities: Overlooking the city or Saigon River, state-of-the-art Sheraton Fitness, outdoor swimming pool, renowned restaurants and bars, 14 well-equipped meeting rooms

Sheraton Saigon Grand Opera Hotel
The Challenge

A luxury 5-star hotel requires flawless operation of all amenities. The cooling tower and chiller systems are critical for guest comfort, yet they are constantly vulnerable to mineral scale buildup. The hotel needed reliable, maintenance-free protection.

The Solution: Two X-Pro 1 Units

Cooling Tower

Installation: 1 x Vulcan X-Pro 1

Pipe: DN500 (20 inches) iron pipe at the cooling tower circulation line

Protects the cooling tower system from scale buildup, ensuring efficient heat rejection.

Chiller

Installation: 1 x Vulcan X-Pro 1

Pipe: DN500 (20 inches) iron pipe at the chilled water circulation line

Protects the chiller system, maintaining cooling capacity and energy efficiency.

Vulcan Model Used

This 5-star hotel installed two Vulcan X-Pro 1 units, designed for very large industrial applications with pipe diameters up to 30 inches. Perfect for DN500 (20") pipes.

View X-Pro 1 Specifications

Installation Timeline

 
Year 1
First Installation

One Vulcan X-Pro 1 installed on the cooling tower water line. Performance proven over more than one year of operation.

Year 2
System Extended

Based on proven performance, an additional Vulcan X-Pro 1 was installed on the chilled water line.

The Decision

After more than one year of operating the Vulcan X-Pro 1 unit on the cooling tower water line with proven performance, the system was further extended with an additional unit on the chilled water line.

Installation

Sheraton Saigon Grand Opera Hotel cooling tower softener
X-Pro 1 on Cooling Tower Line

Installed on DN500 (20") iron pipe at the cooling tower circulation line.

Sheraton Saigon Grand Opera Hotel chillersoftener
X-Pro 1 on Chiller Line

Installed on DN500 (20") iron pipe at the chilled water circulation line.

Benefits for Luxury Hotels

Guest Comfort

Reliable air conditioning and hot water for 485 rooms.

Pool Protection

Scale-free swimming pool and fitness center facilities.

Restaurant Kitchens

Protected dishwashers, steamers, and coffee equipment.

Reduced Maintenance

Fewer service calls, longer equipment life.

Vulcan X-Pro 1 Technical Specifications

Max Pipe Diameter: 30 inches
Water Flow: Unlimited
Wattage: 3.75 W
Dimensions: 13.4" x 9.4" x 2.0"
Pipe Materials: All types (iron, copper, stainless steel, PVC, PEX)
Installation: No pipe cutting required
Maintenance: Zero
Key Takeaway

The Sheraton Saigon Grand Opera Hotel demonstrates the power of proven results. After one year of successful operation on the cooling tower, the hotel confidently added a second X-Pro 1 to protect the chiller. Trust builds with performance.

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Protect Your Hotel Investment

Join leading 5-star hotels like Sheraton in protecting critical systems with Vulcan.

About the Author

Waslix provides non-chemical, maintenance-free scale prevention using Vulcan technology. This case study documents dual Vulcan X-Pro 1 installations protecting the cooling tower and chiller systems at the Sheraton Saigon Grand Opera Hotel in Ho Chi Minh City, Vietnam.